Once registered we have a dedicated area in which you will create your agent. Starting with;

  1. Agent Name - this is the name you will use to identify your agent eg. Receptionist, Front of House, Assistant.
  2. Branding Accent Colour - your business brand is important, if you are adding your agent to a website choosing your colour is important, it also affects the colours on the landing page we supply for FREE.
  3. Admin Notification Email - when your agent collects data on potential clients this is the email that will recieve that data
  4. Agent Display Name - the name you choose for the customer to see
  5. Agent Role Subtitle - where you describe the role of your agent eg. Out Of Hours Support Agent
  6. Welcome Message - How your agent will great your customers.
  7. Select Agent Avatar - the look of your agent is up to you, you can either use one of our faces, or upload your own, you can even use your business icon
  8. Enable Voice - here you activate your agents voice, listen to then first then choose from the available options
  9. Background Noise - depending on your business type you can add an ambient noise to make the voice calls even more realistic
build an agent